Privacy Policy

1 — Information We Collect

Personal Information

When you create an account, we collect your name, email address, and company information (optional). This helps us provide you with a personalised experience and keep you updated.

Document Data

When you upload documents for extraction, we temporarily process them to extract the data you need. Documents are automatically deleted after processing is complete.

Usage Data

We automatically collect information about how you use Siftly, including pages visited, features used, and interaction patterns. This helps us improve the platform and your experience.

2 — How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Siftly platform
• Process your documents and extract data
• Send you important updates, notifications, and product announcements
• Respond to your questions and provide customer support
• Prevent fraud, abuse, and ensure platform security
• Comply with legal obligations

3 — Data Sharing

We do not sell your data.

We may share your information only in these specific circumstances:

• Service Providers: We work with trusted third-party services (hosting, analytics, payment processing) who help us run Siftly. They are contractually required to protect your data.
• Legal Requirements: We may disclose information if required by law, court order, or to protect the rights, property, or safety of Siftly, our users, or the public.
• Business Transfers: If Siftly is acquired or merges with another company, your information may be transferred. We will notify you before this happens.

4 — Data Security

We take security seriously and use industry-standard measures to protect your data:

• Encryption in transit (HTTPS/TLS) and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Limited employee access on a need-to-know basis
• Secure backup and disaster recovery systems

No system is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security.

5 — Your Privacy Rights

You have the right to:

• Access your data: Request a copy of the personal information we hold about you
• Update or correct: Change your profile information at any time in your account settings
• Delete your data: Request deletion of your account and associated data
• Export your data: Download your information in a portable format
• Opt out: Unsubscribe from marketing emails (you will still receive critical account notifications)

To exercise these rights, contact us at privacy@siftly.tech

6 — Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account:

• Your profile and account information are removed within 48 hours
• Uploaded documents are deleted immediately after processing (or within 24 hours max)
• Some data may be retained longer if required by law or for legitimate business purposes (e.g. fraud prevention)

7 — Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Understand how you use Siftly
• Improve performance and user experience

You can control cookies through your browser settings, but some features may not work properly if you disable them.

8 — Children's Privacy

Siftly is not intended for children under 13 (or 16 in the EU). We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately at privacy@siftly.tech

9 — Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will:

• Update the “Last Updated” date at the top
• Notify you via email for significant changes
• Post a notice on our website

Your continued use of Siftly after changes take effect means you accept the updated policy.